Step 1: Enter the 9-digit invitation code provided to you and then click "CONNECT" below. (Sometimes the first code may not be accepted).Step 2: The remote support software will begin to download. Please run it once the download completes.The technician will then be able to access your computer to provide assistance.Please Note:
Your technician may initiate a chat with you during the support session. Please keep an eye out for this and reply if you see a chat message.